Consumer Loan Group Processor


Establishes loan files and orders documentation required to process loans. Responsible for the accuracy and completeness of all loan documentation. Processes consumer loan files after closings to ensure that documents are recorded with proper recording authority and the loans are entered correctly into the company records. Inputs loan documents, processes loan payoffs and maintains loan files.

Major Duties and Responsibilities

Reviews loan applications and orders reports necessary to process loans. Orders credit reports and income/employment verifications, requests title and lien search, and processes credit verification requests.


Funds indirect loan and maintains dealer reserve accounts by reviewing all documentation on approved contracts submitted for funding.


Prepares documents as authorized by lending officers to properly secure different types of loans and extensions. Prepares entries to the general ledger for new, renewed, and extended loans. Balances system to the general ledger.


Inputs data for direct and indirect consumer loans on the mainframe system and generates necessary documents and reports.


Processes loan payoffs, paid out loan reports and collateral documents.


Provides administrative support for loan department by responding to routine inquiries for consumer loan account balances and payoff amounts and greeting walk-in customers. Maintains files for the loan department.


Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.

Knowledge & Skills


Six months to two years of similar or related experience, including time spent in preparatory positions.


A high school degree or GED is required.

Interpersonal Skills

Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving and obtaining information, as well as advising or referring, which commonly require shorter discussions.

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.

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