Computer User Support Specialist, Senior

Computer User Support Specialist, Senior: Candidate will provide technical assistance to end users in person, via telephone or electronically in regards to computer hardware and software including: printing, installation, word processing, electronic mail, and operating systems.  Responsibilities: Monitor HEAT ticketing system.  Vulnerability scanning and remediation. Run requiredreports. Interface with management team.  Software patching. Ability to monitor related software/hardware and lead monthly server maintenance. Security monitoring for access control. Tape transportation. Provide guidance to more junior team members. May oversee the efforts of less senior staff and/or be responsible for the efforts of all staff assigned to a specific job or tasking.  #cjpost   Required Skills   Considered an Expert with Windows OS Knowledge of DoD Information Assurance (IA) practices, including Security Technical Implementation Guide (STIG)   Required Experience Required Experience: Master's Degree and 10+ years of experience. A Bachelor's of Science degree plus four (4) years additional work experience may be substituted for a Master's Degree. DoD 8570 compliant (IAT Level 2).  Must have or able to obtain within six (6) months of start date. Unix knowledge preferred considered a plus. 2611-749
Salary Range: NA
Minimum Qualification
11 - 15 years

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